"Achieve
your goals by design rather than by default"
Each section of
the Health Care Self-Defense workbook discusses overall strategy and
tactics to successfully implement the Health Care Self-Defense CRM solution.
This workbook facilitates project management and implementation. Discussions
that normally occur are:
Purpose
Addresses: why is this being done?
Defines strategic need.
Goal
Addresses: what should be accomplished?
Defines success objective.
Scope
Addresses: what are the resources needed?
Defines financial and time commitment.
Tactics
Addresses: how will the scope be accomplished?
Defines resource plan execution and expectations.
Deliverables
Addresses: how will the results be presented and understood?
Defines finished outcome and next steps.